Order Policy

At Wolf SMM, we believe in transparency, reliability, and customer satisfaction. To ensure a smooth experience, we request all users to read our policies carefully before placing an order. These policies are designed to maintain clarity and fairness in all transactions.


📌 AGREEMENT TO TERMS

By placing an order with Wolf SMM, you automatically agree to the terms & conditions outlined in this document. If you do not agree with any of these terms, please refrain from using our services.


🚨 IMPORTANT RULES & GENERAL GUIDELINES 📜

To provide the best service and avoid common issues, please follow these important guidelines:

✅ Services are NOT available for private accounts.

Ensure your profile is public before placing an order. ❌ Orders placed on private accounts will NOT be refunded.


✅ DO NOT change your username after placing an order.

Your username is linked to your order for tracking purposes. ❌ Changing your username will cause tracking issues, making your order non-refundable.


✅ Orders are processed automatically.

Once an order is placed, it enters our system immediately. ❌ Once processed, an order CANNOT be edited, changed, or stopped manually.


✅ Avoid placing duplicate orders on the same profile/post.

This may result in inaccurate order counts or incomplete deliveries. ❌ Multiple orders on the same profile can cause discrepancies.


✅ Check service details before placing an order.

Every service has specific rules, timeframes, and conditions.


🔄 REFILL GUARANTEE & POLICY

We understand the importance of lasting results. For selected services, we offer a Refill Guarantee in case of drops in followers, likes, views, subscribers, or group members.

🚨 REFILL CONDITIONS:

✔️ Only available for services that explicitly mention a refill guarantee.
✔️ Refill applies only to the same profile/post where the order was placed.
✔️ DO NOT change your username after ordering; this will void your refill eligibility.
✔️ The refill covers the ordered quantity only (no extra refill is provided).
✔️ The timeframe for refill requests depends on the specific service. Please check the service description for details.

If you experience any issues with drops, submit a refill request through customer support before the guarantee period expires.


💰 REFUND POLICY

While we strive for accuracy, there are some situations where refunds may be applicable.

✅ WHEN A REFUND IS AVAILABLE:

✔️ If your order fails to start due to technical issues on our end.
✔️ If we are unable to deliver the service within the expected timeframe.
✔️ If the service is discontinued after you have placed an order.

🚫 WHEN A REFUND IS NOT AVAILABLE:

❌ No refunds for incorrect links or private accounts.
❌ No refunds once an order is marked as "Completed."
❌ No refunds if you change your username after placing an order.
❌ No refunds for duplicate orders on the same profile/post.
❌ No refunds for drops unless the service includes a refill guarantee.

Refunds are processed as account balance credits. We do not offer cash refunds. The credited amount can be used for future purchases on Wolf SMM.


🚀 ADDITIONAL NOTES & RECOMMENDATIONS

To ensure a smooth experience, please keep the following points in mind:

📌 Always read the service description before ordering.
📌 Be patient with delivery times – Social media platforms frequently update their algorithms, which may affect order speed.
📌 Avoid using multiple SMM providers for the same service. This can lead to inconsistencies in order tracking and delivery.
📌 Check your order status regularly. If you notice any issues, contact our support team promptly.

⚠️ FINAL DISCLAIMER

By using 🐺 Wolf SMM, you acknowledge and agree to all the terms & conditions mentioned above. These policies are in place to protect both our users and our services.

🔹 We reserve the right to update or modify these policies at any time.
🔹 It is the user’s responsibility to stay informed about policy changes.
🔹 Misuse of services may result in account suspension without notice.


💬 CUSTOMER SUPPORT

For any queries, order issues, or assistance, please reach out to our customer service team. We are always here to help!

📲 Live Chat Support: Available on our website

✨ Wolf SMM – Your Trusted SMM Partner! 🚀